Care & Considerations

These considerations help create a seamless experience where each guest can feel welcomed, cared for, and given my full attention. Thank you for taking a moment to review them and for helping me create an experience that feels thoughtful and intentional from start to finish.

Appointment Confirmations & Arrival

Confirmations: A confirmation text will be sent 7 days before your visit with your appointment details. Please take a moment to confirm your appointment so I know you’re still planning to join me and your reserved time remains secured.

Cancellations or Rescheduled Appointments:
At least 48 hours' notice is required to cancel or reschedule an appointment. Changes made with less than 48 hours' notice may be subject to a 50% inconvenience fee of the scheduled service.

Late Arrivals & No Shows:
I understand that things happen, and I’ll always do my best to be accommodating. My grace period for late arrivals is now 10 minutes. Arriving more than 10 minutes late may require your appointment to be modified or rescheduled, depending on the service and time remaining, and the full service investment will still apply. If rescheduling is necessary, the 50% inconvenience fee may apply.

Missing an appointment without notice will result in a 100% fee of the scheduled service.

Text Reminders

Appointment confirmations and reminders are provided as a courtesy. If you have chosen to opt out of text notifications, you are still responsible for remembering your appointment date and time. Choosing not to receive reminders does not exempt you from these policies.

Repeated Last-Minute Changes or No -Shows

I understand that emergencies and unexpected circumstances happen, and those will always be considered on a case-by-case basis. However, repeated last-minute cancellations, rescheduling, excessive lateness, or no-shows are not sustainable for my business. Clients who repeatedly disregard these policies may be required to pay a $50 nonrefundable, nontransferable booking fee before future appointments can be reserved. Continued violations may result in full prepayment being required or the inability to book future appointments.

Invoicing for Inconvenience Fees

Rather than requiring a card to be kept on file, any applicable cancellation, rescheduling, late-arrival, or no-show fee will be sent to you as an invoice. This allows me to maintain clear and transparent records while still giving you the opportunity to review the charge. Invoices are expected to be paid promptly upon receipt. Failure to pay will result in inability to book future appointments.

Inspiration Photos

Bring 1–3 inspiration photos. We’ll use them as a guide and customize your result to your hair, lifestyle, and goals.

Hair Preparation

For color services, please arrive with clean, dry hair, preferably shampooed 24 hours in advance, unless otherwise instructed.

Service Adjustments

My goal is for you to leave feeling confident and completely happy with your hair. I’ll check in after your visit, but if something doesn’t feel quite right, please reach out within 5 days with a brief description, photos, and your availability.

Please note:

Complimentary edits address the original service - not changes of mind or multi-session goals.
An in-salon assessment may be required.
Requests after 5 days, up to 10 days, may not qualify for a complimentary edit.
Edits must be completed within 14 days of your original appointment.
At-home alterations may require a new, full-priced service.
Salon services are non-refundable.
Service adjustments are at stylist's discretion.

Retail & Product Care

I carry a curated selection of professional products in the salon, with additional products available through the brand’s website. All retail purchases are final sale and non-refundable. For products purchased directly through a brand’s website, their individual return policies apply.

Your recommendations are always personalized to your hair, goals, and routine. If you ever need guidance on how to use or layer your products, I’m always happy to help.

Photos & Privacy

Before-and-after photos are taken as part of your service to document your hair’s condition and results and, when needed, assist with service adjustments. Your face does not need to be included. By booking your appointment, you agree to photos of your hair being taken. I may use photos of my work for portfolio and marketing purposes, but photos showing your face will only be shared with your permission. If you prefer not to have your face photographed, simply let me know at the beginning of your visit.

Children & Additional Guests

To maintain a safe, comfortable, and relaxing environment, I kindly ask that children and additional guests not accompany you to your appointment. The salon has limited space, hot tools, and sharp equipment, which can create safety concerns.

I understand that childcare can be difficult to arrange, and I truly appreciate your planning ahead. If children or additional guests arrive with you, your appointment may need to be rescheduled and a rebooking fee may apply.

Caregivers accompanying guests who require assistance are welcome.

Thank you for helping me preserve a calm, private, one-on-one experience for every guest.

These policies aren't about being inflexible or punitive. They're about respecting the time that has been intentionally reserved for you - and allowing me to protect my livelihood as a small, independent business. I am incredibly grateful for the clients who show up, communicate, and honor their appointments. Your consistency and consideration mean more than you probably realize. Thank you for understanding and respecting these boundaries.